Technology designed in line with security standards
Palen applies security measures guided by ISO/IEC 27001:2022 throughout the design, development and operation of its service.
Principal technical measures
Server-side access control
Protected actions are authorised at their execution boundary. Access is limited according to the user’s identity and assigned permissions.
Protected sessions
Authentication sessions follow a controlled lifecycle with secure renewal and revocation capabilities.
Hardened Web application
Browser and transport security policies reduce exposure to content injection, framing and unsafe resource execution.
Data minimisation
Only useful information is processed. Personal or sensitive elements are reduced, masked or pseudonymised where the workflow allows it.
Validated inputs and outputs
Files and untrusted inputs are checked server-side. Displayed generated content is filtered before reaching the user interface.
Controlled sensitive flows
Sensitive external events are authenticated and replay-resistant processing helps prevent duplicate effects.
Resilient operations
Quotas, bounded processing, failure controls and consistent updates reduce uncontrolled consumption and partial operations.
Security-aware observability
Errors and technical signals can be monitored while limiting the presence of confidential information in telemetry.
Design, verify, operate, improve
Throughout the project’s lifecycle and development, we apply strict security principles.
Design with risk in mind
Access, data exposure, trust boundaries and failure modes are considered when a workflow is designed.
Verify before delivery
Automated checks and targeted tests cover sensitive behaviours such as validation, authorisation and rendering safety.
Operate with safeguards
We limit resource use, monitor errors and secure exchanges with external services.
Learn and strengthen
The service evolves through feedback, technical review and improvements proportionate to identified risks.
Correspondence with ISO/IEC 27001
The measures described contribute to several information-security domains covered by ISO/IEC 27001 and its Annex A.
Identity and access
Control who can do what
Authentication, permission checks, protected sessions and restricted sensitive actions support controlled access.
Information protection
Reduce unnecessary exposure
Minimisation, masking, safe display and controlled retention support confidentiality and privacy.
Secure engineering
Build safeguards into the product
Server-side validation, defensive browser policies and verification practices place security inside the delivery lifecycle.
Operational security
Keep processing controlled
Monitoring, capacity boundaries, reliable state changes and controlled external exchanges support resilient operations.
Need a more detailed review?
An IT or security team can request additional information through a defined and confidential assessment process.