Find your ADR answer in seconds

The platform is for transport and logistics operators, carriers, consignors, loaders, industrial companies handling dangerous goods and ADR dangerous goods safety advisers. It helps operational teams and subject-matter experts analyse transport situations and identify the applicable ADR requirements more quickly.

A Palen agent is an AI assistant specialized in ADR regulations and designed to support professionals with documented regulatory research. From a question or transport scenario, it identifies the relevant provisions, connects the applicable requirements and presents the references used. This helps structure the analysis of a practical case more quickly.

Using Palen saves a considerable amount of time when researching and analysing ADR rules. The agent brings together the relevant provisions, cites the sources used so they can be checked more easily, and highlights obligations, exceptions, missing information or points of attention that may not have been considered initially. The professional remains in control of the reasoning and validates the conclusions before any operational or regulatory decision.

The platform covers all current ADR regulations, together with the available national implementing legislation.

Questions may concern:

• ADR exemptions;
• obligations applicable to a UN number;
• packaging, marking or placarding requirements;
• required equipment and vehicles;
• loading or traffic restrictions;
• transport thresholds;
• tanks, packagings and instructions;
• ADR tunnels;
• or more generally any topic related to ADR.

Palen is designed specifically for professionals working with ADR. Dangerous goods safety advisers designed it to reproduce their analysis logic. It works from an indexed, maintained corpus of ADR texts and available national transpositions, and cites the regulatory references used. This specialization and grounding in official sources greatly reduce hallucinations, which are more common with general-purpose AI such as ChatGPT. Human validation remains essential for critical decisions.

Each answer includes the exact ADR references used: sections, subsections and relevant pages. The objective is to provide a verifiable analysis that can be used immediately, not an opaque answer.

The answers are designed to be highly reliable: they are based on a precise regulatory corpus and cited references, which greatly limits the risk of hallucinations often seen in general-purpose AI.

Like any artificial intelligence system, the tool may nevertheless produce an incomplete interpretation.

Human validation remains essential, especially for critical regulatory or operational decisions.

No. Palen is first and foremost an ally to operators, transport teams and dangerous goods safety advisers and, more broadly, to all professionals working with ADR. It speeds up research, structures the analysis and highlights the sources and points of attention to check. Professionals remain in control of the reasoning, validation and decision, along with their regulatory responsibilities.

Access to user workspaces is protected. Backed by more than 20 years of software engineering experience, the team behind Palen designed it in accordance with the main security standards applicable to web development, including the good practices covered by the OWASP Top 10: access control, input validation, session protection, error logging and limiting exposed data.

We pay particular attention to GDPR compliance and, more broadly, to the protection of personal data. Communications are encrypted using HTTPS/TLS, and Palen uses recognized cryptographic mechanisms suited to the different flows. Authentication cookies use HttpOnly, Secure and SameSite attributes.

Before an ADR analysis request, Palen uses a local anonymizer designed to detect and mask several categories of personal data in text, including email addresses, phone numbers, social-security numbers and identifiable names. As a precaution, personal or sensitive data should be provided only when strictly necessary.

Palen is free to use, within usage limits. To extend those limits, choose a subscription in the Pricing section or buy a one-off credit pack.

Palen is free to use. Subscriptions and credit packs extend usage limits and help fund AI computing resources, maintenance of the regulatory corpus, secure infrastructure and ongoing improvements to the agents. They support a sustainable professional service without advertising.

No. You can create an account and use Palen for free without entering any card details. Payment details are only requested if you choose to buy a subscription or a credit pack.

Free-access credits renew every 30 days. If they run out, you have three options:

1. Wait for your credits to renew.
2. Choose a subscription for more credits each month.
3. Buy a credit pack for a one-off need.

No payment is triggered automatically.