Get your ADR answer in seconds

The platform is for transport and logistics operators, carriers, consignors, loaders, industrial companies handling dangerous goods and ADR dangerous goods safety advisers. It helps operational teams and subject-matter experts analyse transport situations and identify the applicable ADR requirements more quickly.

A Palen agent is an AI assistant specialized in ADR regulations and designed to support professionals with documented regulatory research. From a question or transport scenario, it identifies the relevant provisions, connects the applicable requirements and presents the references used. This helps structure the analysis of a practical case more quickly.

Using Palen saves a considerable amount of time when researching and analysing ADR rules. The agent brings together the relevant provisions, cites the sources used so they can be checked more easily, and highlights obligations, exceptions, missing information or points of attention that may not have been considered initially. The professional remains in control of the reasoning and validates the conclusions before any operational or regulatory decision.

The platform covers all current ADR regulations, together with the available national implementing legislation.

Questions may concern:

• ADR exemptions;
• obligations applicable to a UN number;
• packaging, marking or placarding requirements;
• required equipment and vehicles;
• loading or traffic restrictions;
• transport thresholds;
• tanks, packagings and instructions;
• ADR tunnels;
• or more generally any topic related to ADR.

Palen is designed specifically for professionals working with ADR. Dangerous goods safety advisers designed it to reproduce their analysis logic. It works from an indexed, maintained corpus of ADR texts and available national transpositions, and cites the regulatory references used. This specialization and grounding in official sources greatly reduce hallucinations, which are more common with general-purpose AI such as ChatGPT. Human validation remains essential for critical decisions.

Each answer includes the exact ADR references used: sections, subsections and relevant pages. The objective is to provide a verifiable analysis that can be used immediately, not an opaque answer.

The answers are designed to be highly reliable: they are based on a precise regulatory corpus and cited references, which greatly limits the risk of hallucinations often seen in general-purpose AI.

Like any artificial intelligence system, the tool may nevertheless produce an incomplete interpretation.

Human validation remains essential, especially for critical regulatory or operational decisions.

No. Palen is first and foremost an ally to operators, transport teams and dangerous goods safety advisers and, more broadly, to all professionals working with ADR. It speeds up research, structures the analysis and highlights the sources and points of attention to check. Professionals remain in control of the reasoning, validation and decision, along with their regulatory responsibilities.

Access to user workspaces is protected. Backed by more than 20 years of software engineering experience, the team behind Palen designed it in accordance with the main security standards applicable to web development, including the good practices covered by the OWASP Top 10: access control, input validation, session protection, error logging and limiting exposed data.

We pay particular attention to GDPR compliance and, more broadly, to the protection of personal data. Communications are encrypted using HTTPS/TLS, and Palen uses recognized cryptographic mechanisms suited to the different flows. Authentication cookies use HttpOnly, Secure and SameSite attributes.

Before an ADR analysis request, Palen uses a local anonymizer designed to detect and mask several categories of personal data in text, including email addresses, phone numbers, social-security numbers and identifiable names. As a precaution, personal or sensitive data should be provided only when strictly necessary.

Palen’s current price is shown in the Pricing section of this page. The selected plan includes a 7-day free trial with no commitment; no charge is made during that period.

The subscription finances the maintenance of the regulatory corpus, updates to national transpositions, AI computing resources, secure infrastructure, and continuous improvement of the specialized agents. This allows Palen to provide a sustainable professional service without relying on advertising.

For two reasons: to limit automated registrations that would consume resources at the expense of genuine users, and to make the transition to the selected subscription transparent if service continues after the trial. Nothing is charged during the 7-day trial. Cancellation is available at any time from the interface settings before the end of the trial; no charge is then made.

Unless cancelled before the end of the trial, the subscription is activated automatically and the first payment is charged. There is no commitment, and nothing is charged during the 7-day trial.